When it gets to quality,
we never compromise

Our daily aspiration is that every single one of our cigarillos / cigar should meet the very highest quality standards. This is our commitment to all our smiling consumers.

In our efforts to address your complaint effectively & eliminate any errors in the process, we require some helpful information from you.

Remove

On your packaging you will find a special code on a black background. The code you need is the one in the area marked in red, as in the following example:

Please type ONLY the code located in the second row (pack example above):

Let us know your Code